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凤凰彩票平台 in Focus
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    • Discover 凤凰彩票平台
    • 凤凰彩票平台 Strategy
    • Action Plan

    凤凰彩票平台 Strategy
    • Action Plan

    Strategic Action Plan

    The 凤凰彩票平台 Strategic Action Plan 2024-2028 is a focused task list underpinned by the mission and vision set in the 凤凰彩票平台 Strategy.

    The Action Plan highlights four Focus Areas, supported by two Foundations for Success, to align the work of the university’s departments on shared objectives and goals, with measurable annual targets.

    Foundations for Success

    Operational Effectiveness

    Our People

    Focus Areas

    Enhance Academic Experience

    Elevate Holistic Student Development

    Excel in Research and Innovation

    Enrich Communities and Partnerships

    Focused for a Thriving Future

    Foundations for Success

    Operational Effectiveness

    ELT Lead: Vice-President: Finance and Administration

    Goal

    We will embed metrics, data and evidence into operational decision-making and planning to ensure long term sustainability, collective accountability and the responsible use of all resources available to the institution.

    Operational Effectiveness Objectives and Targets

    Objectives

    Performance Metrics

    2024-2025 Targets1

    Support the pursuit of financial sustainability and fiscal strength by strengthening budget practices, generating revenue growth, containing costs, mitigating risks and monetizing assets where appropriate.

    Net income ratio

    1.5%

    Total expenditure per student

    Establish baseline

    University debt per student

    < $10,000 per student

    Successful implementation of 凤凰彩票平台’s Digital Strategy that enhances the way that students, faculty, and staff learn, teach, research and work at 凤凰彩票平台.

    Percentage of projects completed on Digital Strategy Roadmap (2024-2029)

    Increase to 30% from 20% 

    ICT Effectiveness Index Rating

    Establish baseline

    Optimize the value, efficiency, condition, accessibility and sustainability of space university wide.

    Space per Full Time Equivalent student

    Maintain 202 SF/FTE

    Facility Condition Index (FCI)

    Maintain FCI of 12.6

    Greenhouse Gas Emissions

    Reduce by 100 tonnes carbon dioxide equivalent (CO2e)2

    Maximize revenue generation and sustainability of ancillary operations, while maintaining or enhancing the 凤凰彩票平台 community experience.

    Ancillary net income

    1.5%

    Campus student satisfaction Index3

    75%

    1 July 1, 2024 to June 30, 2025.

    2 FY2025 projected emissions are approx. 7,250 tonnes CO2e, including the target to remove 100 tonnes CO2e.

    3 Aggregate metric of Dining Styles Survey and Multi-campus Residence Survey.

    Our People

    ELT Lead: Chief Human Resources and Equity Officer

    Goal

    We will attract and retain diverse faculty, contract teaching faculty, and staff through enabling performance and professional growth and fostering an engaging, healthy and inclusive working and learning environment for all.

    Our People Objectives and Targets

    Objectives

    Performance Metrics

    2024-2025 Targets1

    Recruit, hire and retain diverse faculty, contract teaching faculty, and staff with the needed skills, knowledge, and competencies to support the achievement of university and departmental goals.

    Turnover rate

    Decrease to 10% from 10.6%

    New Hire Diversity rate2

    (EDI 2.1 & 2.2; Inclusion Indigenization in Indigenous Strategic Plan)

    Increase in representation against current benchmarks3 for new hires who are racialized, Indigenous, and/or have disabilities

    Encourage and support learning, professional growth and career development and create an engaging and fulfilling employee experience.

    Intention to Leave4

    Decrease to 22% from 24%

    Employee Promoter Score5

    Increase to 70% from 68%

    Support workplace health, safety, wellbeing, and work-life balance and foster an equitable, inclusive and healthy culture where all can thrive.

    Absenteeism rate

    3.0%

    Vacation Utilization Rate

    95%

    1 July 1, 2024 to June 30, 2025.

    2 Percentage of new employees who self- identify as belonging to one or more of the underrepresented groups at 凤凰彩票平台 as compared to the external available pool.

    3 New Hire Diversity Rate by Underrepresented Groups at 凤凰彩票平台:

    • Racialized = 21%
    • Indigenous = 3.9%
    • Disability = 9.1%

    4 Percentage of employees who report they are likely to leave 凤凰彩票平台 in the next 12 months.

    5 Percentage of employees who report they are likely to recommend 凤凰彩票平台 as a great place to work.

    Focus Areas

    Enhance Academic Experience

    ELT Leader: Provost and Vice-President: Academic

    Goal

    We will grow and diversify our student body through a variety of entrance pathways, academic programs, and modes of delivery, and will proactively support students for academic success.

    Academic Experience Goals and Targets

    Objectives

    Performance Metrics

    2024-2025 Targets1

    Offer academic programming that meets the needs and interests of a diverse student body.

    Percentage of diversity within student body across key demographics

    1. Establish baseline
    2. Assess existing programming

    Proactively support all students in achieving academic success, while maintaining high academic standards.

    Undergraduate retention rates from year 1 to year 2

    First Step: Retention-focused curriculum assessment

    Completion of curriculum assessment

    Undergraduate and graduate graduation rates

    First Step: Retention-focused curriculum assessment

    Completion of curriculum assessment

    Purposefully expand existing efforts to decolonize and diversify the curriculum.

    Percentage of programs with embedded decolonial, and/or inclusive curriculum and traditional knowledges

    (Decolonization section of Indigenous Strategic Plan, EDI Strategic Plan 6.1 and 6.2)

    Establish baseline

    Attract and admit students who have the potential to succeed academically who do not have the traditional high school markers associated with university-level success.

    Number of undergraduate students admitted through new process

    First Step: New process development and pilot for Fall 2025 recruitment

    Completion of development and pilot launch

    1 July 1, 2024 to June 30, 2025.

    Goal

    We will recognize, value, and support the contributions and impact of the diverse talent, experiences, and endeavours of our faculty members in each of the interrelated elements of a comprehensive university: research, teaching, and service.

    Academic Experience Goals and Targets

    Objectives

    Performance Metrics

    2024-2025 Targets1

    Recognize and value the service/leadership commitments of faculty members.

    Percentage of departments/programs that adopt service transparency guidelines

    First Step: Draft service transparency guidelines

    Completion of draft guidelines

    Develop resources and implement supports for faculty, librarians, and contract teaching faculty with regard to freedom of expression and academic freedom in the classroom and their research.

    Number of resources and supports developed

    5

    Percentage of faculty engaged with resources

    Establish baseline

    Ensure equitable recognition and assessment of faculty members’ service and scholarly contributions as part of the recruitment, promotion and tenure processes. (EDI 3.1; Inclusion Indigenization in Indigenous Strategic Plan)

    Percentage of assistant, associate and full tenured faculty who are from underrepresented groups at 凤凰彩票平台

    First Step: Establish process for identifying faculty members in underrepresented groups

    Completion of process

    Develop a culture of continuous development in teaching.

    Percentage of faculty and contract teaching faculty who engage with Teaching Excellence and Innovation resources

    Establish baseline

    Continuous successful progress in implementation of new procedures for evaluation of teaching

    First Step: Draft new procedures for evaluation of teaching

    Completion of new draft procedures

    1 July 1, 2024 to June 30, 2025.

    Elevate Holistic Student Development

    ELT Leader: Vice-President: Student Affairs

    Goal

    We will foster a community spirit of wellbeing, belonging, pride, and achievement where all students feel connected and thrive in pursuit of their academic and personal goals.

    Holistic Student Development Objects and Targets

    Objectives

    Performance Metrics

    2024-2025 Targets1

    Strengthen student support and success practices to increase engagement and retention of undergraduate and graduate students.

    Number of inclusive/diverse student services and supports

    (EDI 1.4 & 1.5 Inclusion Indigenization in Indigenous Strategic Plan)

    Establish baseline

    Respondents who indicated Satisfied or Very Satisfied on CUSC Question “Satisfaction with Concern Shown by University”2

    Increase from 60.0% on 2021 Graduating Student report

    Respondents who indicated Excellent or Very Good on CGPSS Question “Your student life experience at this university”3

    Increase from 31.3% on 2022 report

    Advance communication strategies and delivery methods to create efficient pathways to access student services and supports.

    Satisfaction results from student communication survey

    Establish baseline

    Maintain and enhance multi-campus physical infrastructure to ensure we can provide exceptional opportunities for students to be engaged and connected to a community and promote wellbeing.

    Student non-curricular space per full time equivalent student by campus toward new benchmarks (to be determined)

    Waterloo: maintain 14.96 SF/FTE Student

    Brantford: maintain 41.71 SF/FTE Student

    Facility condition index for athletics/recreation

    Forthcoming

    Facility condition index for student housing

    Forthcoming

    1 July 1, 2024 to June 30, 2025.

    2 CUSC is reported every year. However, the same sample group (Middle Year, Graduating Year, First Year) are reported every three years. Next report is of graduating students (surveyed Winter 2024), to be available in June/July 2024.

    3 Reported every three years; next report available in June/July of 2025.

    Excel in Research and Innovation

    ELT Lead: Vice-President: Research

    Goal

    We will support the thriving of faculty, student and staff researchers and innovators by facilitating excellence in our research and innovation culture.

    Research and Innovation Objectives and Targets

    Objectives

    Performance Metrics

    2024-2025 Targets1

    Enhance research culture at the institutional, faculty and departmental levels and improve post-award support for researchers.

    Question in Chapter 8 of the Research Culture Survey Report 2022: 凤凰彩票平台 provides a strong research environment that meets or exceeds my research needs.

    Increase to 55% from 50%

    Question in Chapter 8 of the Research Culture Survey Report 2022: Reflecting on the past five years, do you think that the research culture has improved at 凤凰彩票平台?

    Increase to 43% from 38%

    Expand research partnerships and community-based research.

    Number of new community-based research partnerships established through the 凤凰彩票平台 Hub for Community Solutions and other Faculty and University research centres and institutes

    5 new partnerships

    Number of externally funded research partnerships and partnership projects

    5 new grants

    Number of institutional relationships with Indigenous communities (Reconciliation in Indigenous Strategic Plan)

    2 new partnerships

    Integrate our innovation and entrepreneurship activities to better showcase our successes.

    Earned media coverage of innovation and entrepreneurship activities

    Establish baseline

    Increase research funding support through external sources.

    Tri-Agency funding

    Increase to $9.1 million from $8.7 million

    Non-Tri-Agency funding

    Increase to $10.25 million from $10 million

    1 July 1, 2024 to June 30, 2025.

    Enrich Community Engagement and Partnership

    ELT Lead: Vice-President: Advancement and External Relations

    Goal

    We will enhance our reputation as an institution by providing tangible value to our diverse communities, ensuring 凤凰彩票平台 is a premier choice for students, alumni, community stakeholders, donors and partners.

    Community Engagement and Partnership Objectives and Targets

    Objectives

    Performance Metrics

    2024-2025 Targets1

    Increase fundraising results and meet annual fundraising targets.

    Revenue targets achieved

    Increase to $14 million from $9.15 million

    Number of donors

    Maintain over 3200 active donors

    Donor retention

    50% annual renewal (59% for alumni)

    Cultivate and facilitate strategic partnerships among students, alumni, community and government to advance top institutional priorities.

    Number of partnerships among stakeholder groups, including students, alumni, and community

    Establish baseline

    Number of government visits (municipal, provincial, or federal) on 凤凰彩票平台 campuses

    Increase to 12 from 9 visits per year

    Strategically grow 凤凰彩票平台’s reputation among its key stakeholder audiences through media relations and integrated communications.

    Earned media coverage of positive, strategic priority-aligned news

    Increase from 53% of news articles aligned with strategic priorities

    Engagement among key internal and external stakeholders with reputation-building stories

    Increase engagement rate with strategic stories on 凤凰彩票平台 website from 70% to 72%

    Build awareness and engagement among prospective undergraduate 101 and 105 students through integrated marketing campaigns to support the achievement of enrolment goals.

    Awareness: Advertising impressions to prospective students during recruitment and admissions cycle (May 1, 2024 to June 1, 2025)

    Maintain 63 million impressions

    Engagement: Advertising clicks to 凤凰彩票平台 website during recruitment and admissions cycle (May 1, 2024 to June 1, 2025)

    Maintain 422,000 clicks

    1 July 1, 2024 to June 30, 2025.

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